Who we are
Rydan Mechanical Services Ltd (company number 03856515), trading as Rydan Mechanical Services ("RMS", "we"). We are the data controller for personal information collected through this website. Contact: pre-construction@rydanservices.co.uk.
What we collect
When you send an enquiry through this site we collect the details you provide: your name, work email address, organisation (optional), sector (optional), enquiry type, project value band, and your message. We do not collect phone numbers through this site, and the site sets no analytics or advertising cookies.
Why we process it (lawful basis)
We process enquiry details to respond to your enquiry and assess it against our current workload and capabilities — our legitimate interest in responding to business enquiries addressed to us (UK GDPR Art. 6(1)(f)). If we go on to work together, further processing is covered by steps taken at your request prior to entering a contract (Art. 6(1)(b)).
Where it goes
Your enquiry is delivered by email to our pre-construction team's mailbox (pre-construction@rydanservices.co.uk). Delivery is handled by Resend (Resend, Inc.), our email processor, which processes the submission transiently to deliver it to us under its data-processing agreement.
Submissions are screened by Cloudflare Turnstile to block automated abuse; Cloudflare processes technical connection data for that check and does not receive the content of your enquiry.
We do not store enquiry submissions in any application database, and we do not sell or share your details for marketing.
How long we keep it
TODO(client-approval): retention periods below await RMS approval.
Enquiry emails are retained in our mailbox for up to 24 months from your last contact with us, then deleted, unless the enquiry leads to a project (in which case the correspondence is retained as part of the project record) or a longer period is required by law.
Open applications sent to our careers address are retained for up to 6 months.
Your rights
You can ask us for a copy of the personal information we hold about you, ask us to correct or delete it, or object to our processing it, by emailing pre-construction@rydanservices.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
Changes
We will update this notice if what we collect or how we process it changes — for example if analytics are ever added, which would be reflected here and in a consent mechanism before activation.